Vulnerability Disclosure

How to report

Email security@gridsafetech.com with a description of the issue, the product and version (or the URL) affected, and steps to reproduce it. Please do not include customer data in your report.

What to expect

• We acknowledge reports within 3 business days.
• We keep you informed while we investigate and fix the issue.
• We credit researchers who wish to be named once a fix is available.

Please

• Give us reasonable time to fix the issue before disclosing it publicly.
• Never test against a customer’s deployment, operational technology, or any system you do not own.
• Avoid privacy violations, data destruction, and service disruption.

Research carried out in good faith under these guidelines will not lead to legal action from GridSafe.